World-wide Online Intelligent Support
SMD offers around-the-clock customer support for our casino operators. At SMD, we take pride in providing courteous, efficient, and quality service on behalf of our operators. We are always happy to help the customer to find the answers he needs.
Our customer support includes the following elements:
For operators in general the most important support function is the chat support. Here we have a good an experience team in place that has served the industry for years. As our chat system is integrated with the Casino software, then we offer not only passive chat, but also more dynamic active chats, where we contact customers that we can see are playing.